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Alerts

Alerts is an automated monitoring feature that performs daily checks against anti-money laundering databases and alerts you if things change. It is a form of continuous due diligence.

It can be enabled on a per-workflow basis by sending an email to help@vouchsafe.id.

Your workflow will first need to have:

  • Anti-money laundering checks turned on
  • Optionally, a webhook URL set

Alerts dashboard

How it works​

Once enabled for a workflow, Vouchsafe will scan anti-money laundering databases for matches daily at 3 AM.

All verifications made under that workflow will be searched.

If a new hit is found, an alert will be:

  • sent to your specified webhook URL (if set) containing the relevant case ID, so you can follow up
  • added to the team dashboard for you to acknowledge

Response format​

When a hit is found, a POST request is sent to your webhook URL with a webhook payload.

Example response​

{
	"event": "Alert"
	"id": "123",
	"email": "example@email.com",
	"redirect_url": "http://example.com",
	"status": "Verified",
	"verification_method": "Document",
	"created_at": "2024-01-09T10:30:00Z",
	"expires_at": "2024-01-09T10:30:00Z",
	"workflow_id": "abc",
	"external_id": "xyz",
}

Important notes​

  • You will be alerted once, the first time an entity is found in the databases, and will only be re-alerted if they are added/removed in further lists.
  • Webhook payloads are deliberately lightweight, and don't currently include the reason for the alert. We recommend that checking the dashboard to understand the details before taking action.